Transformation continues to be seen by noted practitioners and 21st century federal leaders
as a compelling description of the essential change that is needed throughout the federal
government. This guide, built from the experience of practitioners, offers insight into the
dynamics of five critical steps to successful transformation. Recognizing the interconnected
nature of developing a compelling plan, aligning it with mission, centering transformation
with a reliable innovation process, being strategic about transformation, and building a sustainable design is crucial.
Engaging stakeholders at every interrelated step is equally important. Technology and transparency have already given stakeholders a seat at the table of the most sensitive discussions.
In the future, transformation will be a joint-ownership enterprise that spans boundaries
and involves constituencies in unprecedented ways. This emerging characteristic alone will
require the successful leaders of future transformations to adopt a more democratic management style and build on the work of pioneers who have gone before.

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