Business development services provide business advice, consultancy, coaching, mentoring and management training to start-up entrepreneurs and SME managers. They can support the strategic development and management capabilities of user firms, for example in human resources development, access to finance, and innovation practices. This can support productivity, growth and survival-enhancing activities such as technology adoption, exporting or digitalisation. Business development services are therefore often seen as one of the key policy levers available to governments to strengthen performance
in weaker parts of the SME and start-up population as well as a tool to help more ambitious enterprises to meet their potential. Virtually all governments provide some kind of public support for business development services.

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