Harvard Business School
As economies reopen after forced shutdowns caused by COVID-19, managers around the world are faced with a dual challenge: keep the workforce safe while preserving business viability in an evolving and volatile market. How should businesses start to design their “new normal” at this time of heightened uncertainty? While we are still far from knowing what constitutes a “best practice,” there is already a great deal of experimentation emerging globally. To provide an early report of these emerging approaches, over the past month, we (virtually) talked with more than 50 “resilient” businesses across a variety of countries and sectors.