Disruption is the hallmark of 2020. Although many
leaders are used to some level of constant change,
COVID-19 impacted the world in ways no one could
have predicted. In turn, organizations have had to
pivot and strategize, adapt and change in new ways.
As organizations continue to respond to the crisis
and explore new ways to operate and drive growth,
the Gartner top strategic trends highlight areas of
opportunity and ways for organizations to differentiate
themselves from competitors.

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